virgin media yodel. Since then there has apparently been no movement and it is now over 14 days since our upgrade and the period allowed for the return of the equipment. virgin media yodel

 
 Since then there has apparently been no movement and it is now over 14 days since our upgrade and the period allowed for the return of the equipmentvirgin media yodel  Options

This sometimes will give you an estimated time too. We would like to show you a description here but the site won’t allow us. Hi Zach, they advised that I contact virgin to see why they requested it to be returned. Simply ring our friendly customer service team. Number of inclusive HD channels depends on package. The advice was to recycle the old hub. After all the years I had using virgin broadband I never had one complaint, would always recommend the consistency of speed and zero. My delivery didn’t arrive yesterday. Manage Your Account. Virgin mobile - yodel delivered me some one elses parcel wow. 07-06-2021 13:00. We would like to show you a description here but the site won’t allow us. They never were. 20 You can use your Virgin TV box remote to control the volume function and turn your TV on and off. Yodel returned to sender. Good afternoon. Browse Virgin Media Virgin Media Community. ^TM”05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714Hi thanks for your post here although we're sorry to hear of the concerns you've raised here. Two different men tried to retrieve the parcel from me but I refused. From £ 38 a month. I received a iPhone and Virgin SIM card by courier Yodel with no other documentation. I'm sorry to hear you haven't received a confirmation text for your timeslot. I spoke to Virgin over the phone on Friday and after a bit of back and forth the agent arranged to send out a Hub 5 to me at no cost. Mobile phone scam. Choose Start your membership, enter your email, and in a few short clicks you’ll be ready to start enjoying Netflix! You can also get Netflix as an add-on. Firstly, head to our tracking page and check the date your parcel is due to be delivered. I had a text from Virgin saying "Yodel will be in touch with your 2 hour timeslot. I am new to Virgin, I think I am since still couldn't receive my Broadband hub. 7 million in fiscal 2021, up from £9. Meanwhile, Yodel got the lowest score on a single criteria of all the firms, scoring just 1. Open the Netflix app on your Virgin TV box and select the Netflix banner. Dial: 150 – free on our home phone or mobile. I order the quickstart package and was informed it would be delivered by "yodel" on Tuesday, it failed to arrive. Options. got a text to say they couldn’t - 5153083. Really disappointed, when I goo. About GXO Logistics. Mobile Your Account. Fun story, I was in a block of flats with virgin media. 00 guaranteed…Thanks for reaching out to us regarding your issue. please can you check when I can receive my box? I’m regularly working from home and really. " Not sure if genuine. If you can get Quickstart, you can choose one of two delivery options. Virgin text me in the 25th telling me yodel would contact - 5191673. Virgin Media, Hyperoptic and other companies such as CityFibre are also rolling out broadband across Britain so it's worth shopping around to see if you can get a much-needed boost. My Virgin Media app Manage your broadband, TV, home phone and mobile accounts in one placeNews of Virgin Media O2's discussions with Sky, first reported by the Sunday Telegraph, sent shares in BT down by as much as 8% on Monday to a six-month low. wonkydragon. Processed at National Hub. On our wavelength. Tuesday afternoon Virgin sent a text saying delivery has been delayed by a day. Have checked junk/spam folder as well but nothing. 2 Kudos. Networking and WiFi. She called back and left a voicemail confirming that it was booked in and. What have Yodel advised in regards to the delivery? Have they raised an investigation? RPYodel Lornetwining66 Joining in Options on ‎27-03-2023 21:51 Can someone tell me I've had a TV box ordered from 25th but not arrived on Yodel app it's saying it's. Openreach has just launched a revised. We would like to show you a description here but the site won’t allow us. Yodel said that they made 3 attempts but it was a lie as I could not see any driver attempting to deliver the package. Yodel, returned to sender. (England) I bought a mobile on contract from virgin media. We would like to show you a description here but the site won’t allow us. @Zach_R. Parcel appears to be stuck at their National Hub! See below: Tracking details for 8KXE002539244961 Thursday, December 29 2022 11:52 Parcel to be taken to a Yodel serviced Collect+ Point 11:52 Received at SCOT-MID CO. On our wavelength. Virgin Phone Switchover. Delivery of Wi-Fi pod was told by virgin it would be with me on Saturday 28th may now 31st may and yodel are giving lame excuses for late delivery by saying item was sent to wrong depot on to them again this morning 31st and still no delivery date…starting to regret signing up for another 18 month c. Just joined. I preordered the IPhone 14 pro max 256gb for it to arrive on Friday the 16 of September. We would like to show you a description here but the site won’t allow us. Hi, I'll keep it short, waited in all day, Yodel tracking stated my parcel was 1 stop away but stayed like this for 2 hours then suddenly changed to delivered at 3. Virgin media customer service is not able to provide accurate information or even have a clue!According to Virgin I received package on 15th since it was sent by Yodel and their tracking says it was delivered at 9:30 on 15th. in Security matters 14-09-2023; possible Scam phone call in Security matters 23-08-2023; There is an unknown telephone contact on my Virgin Media account and I can't update it in Security matters 11-08-2023Hi, I changed my delivery address for the self install package but it has not been delivered to the new address. 05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714 Registered number: 05200072 - Registered in England & WalesBeing harassed by Virgin a month after returning hub! I closed my Virgin Broadband account. You would understand my shock however when I received an email however to say that my package had been delivered at 8:12pm. Horrible, they treat customers like you own them something. A quick phone call to the Banks Fraud line and reported what had happened any future transactions from Virgin will be Blocked. Up to 3 WiFi Pods if needed. If your parcel requires proof of delivery the driver will try to deliver to a neighbour and will need to take a photo. Enter a town or postcode to find your nearest store: It’s easy to Click & Collect your Virgin Media order with Yodel. Manage Your Account. All parcels, including collections and returns dropped off at a Yodel Store can be tracked via our tracking page or our app. Re: Yodel (oh god, no) email when. Sorry to hear you have been having issues with your Yodel delivery. Because it was shittly designed, the people in the flats had holes drilled through the front wall and the cables running down the outside of the building. . I’m so frustrated with Yodel. Asked webchat today, and was advised I would be giv. Parcels returned to the retailer within 72 hours. I have a Collect+ at a local shop from Virgin next week but nothing on the Virgin Media web site about this. on ‎16-03-2023 19:38. When you disconnect or change your services we'll send you a pre-paid postal returns pack for any kit we want returned. Remember your phone will need to be in as ‘new’ condition as possible and in its original packaging to return it. You have entrusted the parcel to VM's courier, who have lost it, so that's VM's problem. This was a 4 week wait. Packaging We would like to show you a description here but the site won’t allow us. It’s only available at addresses that have had Virgin Media services in the past, so we’ll check to make sure your property is Virgin Media-ready when you make your order. I don't know if anyone is looking into this and if someone will come back to me or my mother about the matter. on ‎28-03-2023 08:11. I recently started a contract for an iPhone 14 and airpods and signed the credit agreement, i checked yodels tracking and it told me that the order was returned to sender. Call the equipment activation number on - 0800 953 9500 (option 3) – you will need the serial numbers off the barcode stickers on the hub, also your account and area number. Joining in. 5 months ago I was upgraded from Hub 3 to 5. Hi, I have returned a Hub4 as requested via collect plus I have the receipt with the tracking info on, however the last update on the tracking states it was processed at National hub on 7th August with no further update since. Just have to wait and see. . We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. My Virgin Media App. We will let you know when your parcel is delivered to your chosen Yodel Store and ready to collect via SMS or email. Arrowmunda. Available with M50 broadband or faster. Everything you need is posted to you. Virgin media customer service is not able to provide accurate information or even have a clue!According to Virgin I received package on 15th since it was sent by Yodel and their tracking says it was delivered at 9:30 on 15th. Where is your parcel coming from: Where is your parcel going to: Weight. on ‎02-12-2021 17:04. This number, primarily associated with fraudulent activities, where callers impersonate Virgin Media, is a mobile number operated by Hutchison 3G UK Ltd. Hi Gwillerz, Thanks for your post, and a warm welcome to our Community Forums. backtothefuture. Deal. As long as you have the tracking number if Virgin Media contact you, there is nothing to worry about as it is up to Yodel to locate the parcel as they have lost it not. Hi I have received a text message from either Yodal or Virgin, saying that my new Hub was meant to arrive yesterday and Yodal will be in touch to confirm a time slot. We would like to show you a description here but the site won’t allow us. . @Notacustomer21 wrote: I received a parcel containing an iPhone, Apple Watch and virgin SIM card. All you need to do is put our kit in the pack, attach the included label and go to a Collect+ store. Scroll down and click on create new label. Yodel Delivery due tomorrow - No tracking and no order showing. . Simply drop your parcel off at one of thousands of local Yodel serviced Collect+ Points. Fun story, I was in a block of flats with virgin media. | Read 42,321-42,340 Reviews out of 430,843Yodel have lost my package. I haven’t ordered a phone and have never had a contract with Virgin. Apparently the tag could be damaged or missing and they can't find the parcel. Virgin Media Price Guides. Networking and WiFi. Just wondering how long it takes Yodel to deliver returned equipment to Virgin. Security matters. They offered an earlier date but that didn’t suit as I was away over Christmas and New Year. Really disappointed, when I goo. Well-informed. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. Arrowmunda. Hi my hub was suppose to be delivered on Friday 17th March, I believe my services also started then. Yet another bill after cancelling with virgin in Managing Your Account - Cable 3 weeks ago; Refund not arrived - 45 days exceeded - can't get through on phone in Managing Your Account - Cable 3 weeks ago; ID theft not accepted by Virgin Media in Managing Your Account - Cable 17-10-2023; Returning old hub in Managing Your. We would like to show you a description here but the site won’t allow us. If you didn't arrange your return through the app, you can find. Two different men tried to retrieve the parcel from me but I. 3 days(2 days taken off work) I have wasted(Fri,Sat and today), waiting on a delivery, what was. Networking and WiFi. Stay safe online. in Managing Your Account - Cable a week ago; Reputational daamage to VM for using Yodel in Managing Your Account - Cable 2 weeks agoClick & Collect with Yodel is easy. They’d gone to anothe. Sports Direct. 0 Kudos. Quote & Book. Hi - YODEL are saying they have been out for delivery since Saturday 1/10/22, and still no sign of the HUB. Hopefully they can reconnect the older hub for now. Drop off your item at a local Yodel store at a time that's easy for you, whether that's on your way to or from work, or on. Now I have. I would like to know if i can rearrange delivery or cancel the order. You may also wish to ring us on 0345 454 1111, and our team may be able to. On the day my phone was due to be delivered I checked Yodel who informed me that the phone would not be delivered and has been. GXO operates Virgin Media’s primary distribution center in Wellingborough, known as “the Big Red Shed,” along with 52 “Little Red Sheds” throughout the UK. I don’t know what to do, each party is putting the blame on the other and I’m the paying. We wouldn't be able to advise directly on the information provided by Yodel, as this. m that Friday, it would most likely arrive the following day (Saturday) if not, then within 3-5 working days, which is perfectly fine. Watch out Samsung!We would like to show you a description here but the site won’t allow us. It was supposed to arrive on the 21st, it didn't arrive, but I decided to wait, this morning I checked yodel, and the delivery is incomplete and has been returned to sender. So you won’t need to hop around. I ordered my new device on the 16/04/2022 I accepted the credit agreement and received the email stating my order would be delivered on the 19/04/2022 I then clicked on the link for delivery and it states that my order has been returned to sender. 09/11/23 11:22. Dial 789 from your Virgin Media SIM or 0345 6000 789 from any other phone (standard charges apply) A return or exchange will be sorted for you in no time at all. I have received texts from VM and e-mails from Yodel since then trying to deliver me another Hub 5. Yodel stole my parcel. Processed at National Hub. Poor service Yodel, no delivery. No setup fee is available on all bundles, broadband & phone, and broadband only packages. 5 million in 2020. This applies to calls from any phone line, including mobile, landline and payphone. Browse Virgin Media Virgin Media. The talks between Virgin Media O2 and. This will be a few weeks in advance so you'll have. We would like to show you a description here but the site won’t allow us. Selected Live Chat and Yodel confirmed successful delivery; filed receipt and Live Chat text. Security matters. i. In response to maubarreira88. I returned the virgin media packaging but they give me a bill in Managing Your Account - Cable Saturday; Balance on Virgin influencing my credit score since a renewal 2019. Lee1981. 05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714We would like to show you a description here but the site won’t allow us. (England) I bought a mobile on contract from virgin media. . For queries on delivery charges from online retailers please contact the retailer directly. My Virgin Media App. Re: Virgin parcel scam. Or stream, control and manage. on ‎28-03-2023 08:11. We could not find the parcel anywhere near the house at all. 13-01-2023 14:29 - edited ‎13-01-2023 14:30. Hi I ordered an iPhone 13 on Sunday and was sent a verification that it would be delivered via yodel today (5 July). Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsWhy Virgin Media still use Yodel as a delivery partner I don't know. No still no tracking number. QuickStart, set up and connections. on ‎30-05-2023 13:29. We would like to show you a description here but the site won’t allow us. Because it was shittly designed, the people in the. Xpect Returns is fully tracked, with both retailers and customers able to track the parcel's full journey. Security matters. We would like to show you a description here but the site won’t allow us. . - Track the progress of your returns. Browse Virgin Media Virgin Media Community. Received into MITCHAM DEPOT. Zavvi. PNG IHDR % V PLTE z= tRNS@ f IDAT c` ! 3IEND B` . We would like to show you a description here but the site won’t allow us. I will need to take a look at this for you, so will pop you over a PM, please keep an eye our for the little envelope Thanks, ZoieWe would like to show you a description here but the site won’t allow us. I’ve been back and forth between customer services and sales ect to try and sort out my avalanche of a mess created by virgin media. The real trick to leaving an impression during The Voice Blind Auditions is to give the. Options. Welcome to our community forums and thank you for your first posts. We would like to show you a description here but the site won’t allow us. It's your sole responsibility to track and update your system. We would like to show you a description here but the site won’t allow us. As in the title. Virgin Mobile. After waiting in all day yesterday, Yodel tell me that my quick start package has been delivered. i. Moved house, and my new self install broadband equipment supposed to be delivered today. Simply select the track your parcel. I was never contacted. So I'm a new customer and my router was due to arrive on Wednesday and I arranged to collect it from a Yodel depot, but when I went there - 5325119. For queries on delivery charges from online retailers please contact the retailer directly. O2 offered a stunning deal,have yet to take them up on it as i want to be sure this virgin contract is wrapped up. Returned to private message to be advised that the order was cancelled because I didn’t confirm on one call from another country on a bank holiday! also account shows a bill for the phone you returned and cancelled, I want this bill removed from my account! The order shows as complete for the pro ma. Return to Yodel Store labels are valid for 28 calendar days, after which time they expire and cannot be used or refunded. Pretty standard, right? Well, the freeholders didn't like this and one day cut all the cables with zero notice. We can understand the inconvenience caused to your day and want to best help. My parcel with a hub 4 was supposed to be delivered on Tuesday. I've received no communication from virgin addressing this, in fact both of the. Do you agree with Yodel's 4-star rating? Check out what 487,613 people have written so far, and share your own experience. A spokesperson for Virgin Media says, Yodel has investigated the case thoroughly and they’ve taken steps to ensure it doesn’t happen again. 15/11/23 09:44. They've fallen apart, no available tracking, no available customer service and - 5047219 - 2Does anyone know how long it takes for a response from the “back office team” i was told I would receive a response in 5 days. . Switched. Deal. If your parcel is able to be rearranged, you will see the options that are available to you. The Collect+ Send service is in partnership with Parcel2Go. May I ask if you have a copy of the receipt given at the counter when you returned this? If so - we can reimburse any charges added on, and if you have the tracking then we can track this. Hello NeganGaming, sorry to hear of the issues with your Yodel delivery. I had my new gig broadband setup a couple of weeks back with a new Hub 5. Closed Virgin Media& previously Virgin Email Account still online in Security matters 02-10-2023; Is it a scam. Most QuickStart kits have just 6 cables, connectors and powerlines to. Now get a letter from Virgin saying I have my TV and phone back hoch I cancelled and the bill is £116 a month!!. Options. Hello. Openreach has just launched a revised. Browse Virgin Media Virgin Media Community. £45. Once it is, you'll receive a letter/email advising you of the date we're moving you over. Created Sep 23, 2009. Browse Virgin Media Virgin Media Community. The most recent report by Ofcom shows that when it comes to customer service, TalkTalk is on a par with Virgin Media, with only 78% of customers satisfied with their service overall (against 88% of BT customers). - Track the progress of your sent parcels. We would like to show you a description here but the site won’t allow us. Options. GXO operates Virgin Media’s primary distribution center in Wellingborough, known as “the Big Red Shed,” along with. Scam texts, often referred to as smishing, are texts received when scammers have disguised SMS messages to look like they’ve come from a legitimate company. Unfortunately I didn't received any package tracking number nor text with delivery details. I have looked everywhere. 3:41 PM · Jul 24, 2023. i. I am afraid that due to the sensitive nature of your query we would advise that you contact our team in relation to the mobile issue 📞 0345 600 0789. Virgin Media is part of the Liberty Global organization, which recently entered a 50:50 joint venture with Telefónica SA to launch a new corporate business, Virgin Media O2. Use our app to: - Send a parcel from any of our thousands of local stores. 44pm, yodel webchat confirmed the drivers sat nav states he was at my location at 3. Although this question has appeared before the answers vary and I need definitive advice. Options. I have been waiting for 2 weeks to get this parcel after chasing Yodel and VM daily to finally get an explanation. Please remember which courier you have chosen and ensure you take it to a Collect+ store that offers that courier's services. Please respond to this when you can and we'll proceed from there. Security matters. I think this needs to be reported to trade standards as this looks to be a scam from Virgin. When I queried this, I was told the back office had cancelled my order and I’d need to apply again with no. 7 stars for customer service. They appeared on the BBC Watchdog programme numorous time yet major companies like Virgin Media, Amazon, Boots, Sports Direct, O2 and Little Woods Insist on using them. We received all kind of confirmation emails and tracking number with Yodel and was supposed to be delivered the 24/04/23. Hi Karubin welcome to the community! Thank you for posting. 09/11/23 11:22. Collected and delivered through Yodel's van based network, our tracked returns service delivers parcels to retailers within 72 hours of the collection booking. To date not had any communication from Virgin Media chasing return of equipment. on ‎08-11-2022 12:42. Once it is, you'll receive a letter/email advising you of the date we're moving you over. Global Media Limited - Phone number All directors of A. I’m not getting anywhere with the WhatsApp service. 4K compatible TV/device required to watch Ultra HD. Meanwhile, Yodel got the lowest score on a single criteria of all the firms, scoring just 1. Being returned to Virgin Media. Should you need us again, please do reach back out to us. Verified account Protected Tweets @; Suggested usersWhy Virgin Media still use Yodel as a delivery partner I don't know. Very. Posted by vc-10Greater Manchester. Virgin Media, Hyperoptic and other companies such as CityFibre are also rolling out broadband across Britain so it's worth shopping around to see if you can get a much-needed boost. Hi, Dave, I am having the same problem…my new equipment was supposed to be delivered on Monday by Yodel…. Collected and delivered through Yodel's van based network, our tracked returns service delivers parcels to retailers within 72 hours of the collection booking. We would like to show you a description here but the site won’t allow us. Virgin Mobile. Being returned to Virgin Media. Furthermore, VM agent asked the VM client (me) to be the middle man to help. Yodel have failed to find my address for the last 2 days - making it 5 in a row - despite the fact that I spent an hour on their chatbot support yesterday and gave them full written instruction on how to find us. Having issues? We help you find out what is wrong. It's disappointing howe. Tuesday afternoon Virgin sent a text saying delivery has been delayed by a day. 44pm, yodel webchat confirmed the drivers sat nav states he was at my location at 3. A quick call back to the senders company and spoke to the same person as before, he informed to expect a visit from Yodel Parcels as in to collect the parcel which had been left by “Mistake”. Today is the second day in another round of 3. I've called the sales team and I think they're going to try to have it resolved today. I haven't ordered anything, but it claims to be a yodel driver delivering something from Virgin Media. Check with your retailer if you can use our home collection returns service or click here to see if you can return through our Deliver to Store service. What have Yodel advised in regards to the delivery? Have they raised an investigation? RP. Yodel say I have to speak to Virgin to get the package re sent. Switched On Families. 5 years agoIt was meant to be delivered yesterday I can't contact a human on live chat or phone at Yodel. Options. on ‎02-02-2023 09:43. Yodel was scheduled to deliver my router on 1/9/22. Free tracking available as standard. The tracking on the yodel site has left me so confused! On Thursday 16th it said returned to sender at 8. Forum Team. virgin dragging their feet 3 weeks since order, struggling with - 4931565We would like to show you a description here but the site won’t allow us. ) Need help? Visit would like to show you a description here but the site won’t allow us. ordered a new phone, yodel haven't delivered and no proof of postage. I tried to contact Yodel customer service. Fill in our form here to cancel your unused Return to Yodel labels and start the refund process. not to me. Account - Mobile. Yodel stole my parcel. Thanks in advance. Download it for your iPhone. Compare TV, broadband and phone; Oomph bundles Virgin Media Quickstart set up. I have seen a few posts about this scam and am aware someone ‘from Virgin’ might come to collect the phone. I don’t have and have never had an account with virgin. Account - Mobile. On the day my phone was due to be delivered I checked Yodel who informed me that the phone would not be delivered and has been. I am now. I’ve been charged to replace kit but have sent back via Yodel, what can I do? Call up and tell us the tracking number on your Yodel receipt, so your return can be confirmed and. Pl˜ce ˜ny other bits ˜nd pieces – like c˜bles, remotes, power. We would like to show you a description here but the site won’t allow us. No hub and no tv box…. The earliest date for someone to pick up the hub was around 20th January. Mobile phone scam. My parcel of the broadband and TV box was with yodel and before they even attempted to deliver they have sent it back to sender has this - 5111436. A number of big online retailers, such as AO, Asos, JD Sports, John Lewis, M&S, Very and Zara, offer a click-and-collect service with Yodel. When nothing arrived I phoned and di. Sign in . I spoke to Virgin over the phone on Friday and after a bit of back and forth the agent arranged to send out a Hub 5 to me at no cost. May I ask if you have a copy of the receipt given at the counter when you returned this? If so - we can reimburse any charges added on, and if you have the tracking then we can track this. Yodel said that they made 3 attempts but it was a lie as I could not see any driver attempting to deliver the package. I contact virgin and they reckon yodel are delivering it and it’s definitely not been returned. Processed at National Hub. But until Thursday evening, there is no delivery, no update, nothing. If you choose to have the equipment delivered to your. As you can see from the above, they don’t have any record of any parcels due for my address. We would like to show you a description here but the site won’t allow us. . If you won't be in when your parcel is due to be delivered, you can tell your driver what to do with your parcel in. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. Inclusive calls to Virgin Media National Directory Enquires (118 180): Only includes calls to 118 180 from your home phone; charges apply for calls to 118180 from your mobile phone or other operators. in Security matters 14-09-2023; possible Scam phone call in Security matters 23-08-2023; There is an unknown telephone contact on my Virgin Media account and I can't update it in Security matters 11-08-2023Hi , I am very sorry about this. Thanks. To date not had any communication from Virgin Media chasing return of equipment. . We would like to show you a description here but the site won’t allow us. . He assisted me with that but not beyond that. Stay safe online. In response to Zach_R. 1 ACCEPTED SOLUTION. I was told that both orders have been cancelled and that my mothers account was flagged. . . However, I don’t have a yodel reference number and I can’t register for my Virgin Media account to check this is still the planned delivery date (when I try to register, I get asked to enter my email address which I need confirm by clicking a verification. From £ 38 a month 18 month contract Check it out. Apparently the tag could be damaged or missing and they can't find the parcel. Options. About GXO Logistics. on ‎12-05-2023 19:08. SpeedWe would like to show you a description here but the site won’t allow us. Sign in . We would like to show you a description here but the site won’t allow us. Something went wrong with the order, and Yodel returned the package to Virgin before it left their depot. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. It's obvious this is not an isolated incident because so many of us are yet to receive the Xbox. - View Collect+ stores on a map. At least 30Mbps download speeds in every room or £100 one-off credit. Virgin Media. Thousands of Yodel stores nationwide.